Privacy Policy

This Privacy Policy explains how DHE ("we," "us," or "our") collects, uses, and shares information about you when you use our websites, apps, and other online services and products (collectively, the "Services").

Information We Collect

We collect information about you in various ways when you use our Services.

a. Information You Provide to Us

We may collect information you provide directly to us, such as when you create a DHE account, participate in a survey, contest, or promotion, or communicate with us through our Services or by email or other means. This information may include your name, email address, phone number, and other contact information, as well as any content you provide, such as comments, photos, or videos.

b. Information We Collect Automatically

When you use our Services, we may collect information about your device and usage of our Services through the use of cookies, web beacons, and other technologies. This information may include your IP address, device type, browser type, operating system, language preferences, referring URLs, device location, and other technical information about your device. We may also collect information about your usage of our Services, such as the pages you visit, the features you use, and the time you spend on our Services.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

a. Provide, maintain, and improve our Services;

b. Communicate with you, including by sending you updates, security alerts, and support and administrative messages;

c. Personalize your experience and provide customized content and recommendations;

d. Process and fulfill your orders, subscriptions, and other transactions;

e. Respond to your comments, questions, and requests, and provide customer service;

f. Monitor and analyze trends, usage, and activities in connection with our Services;

g. Investigate and prevent fraudulent transactions, unauthorized access to our Services, and other illegal activities; and

h. Comply with legal obligations and enforce our policies.

Sharing of Your Information

We may share your information with third parties in the following circumstances:

a. With service providers, contractors, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;

b. In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;

c. With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, or safety of DHE or others;

d. In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company; and

e. With your consent or at your direction, including if we inform you that the information you provide will be shared in a particular manner and you provide such information.

Data Retention

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You have the following choices regarding the collection, use, and sharing of your information:

a. Opting Out of Communications: You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or by contacting us as set forth in the "Contact Us" section below.

b. Location Information: You may be able to disable location services on your device or browser to prevent the collection of location information. Please refer to your device or browser settings for more information.

c. Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will delete such information as soon as possible.

Security

We take reasonable measures to protect the information we collect from or about you from unauthorized access, use, or disclosure. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

International Transfer

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our information practices and your choices.

Contact Us

If you have any questions or concerns about our Privacy Policy or the information we collect, please contact us at info@dheng.com.

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